Crisis communications : (Record no. 1838)
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000 -LEADER | |
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fixed length control field | 02223nam a22003017a 4500 |
003 - CONTROL NUMBER IDENTIFIER | |
control field | OSt |
005 - DATE AND TIME OF LATEST TRANSACTION | |
control field | 20210527095451.0 |
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
fixed length control field | 210527b xxu||||| |||| 00| 0 eng d |
010 ## - LIBRARY OF CONGRESS CONTROL NUMBER | |
LC control number | 2013002324 |
020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
International Standard Book Number | 9780071799218 [hardbound] |
040 ## - CATALOGING SOURCE | |
Transcribing agency | College Library |
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
Classification number | 658.4056 F49 2013 |
100 ## - MAIN ENTRY--PERSONAL NAME | |
Personal name | Fink, Steven. |
245 ## - TITLE STATEMENT | |
Title | Crisis communications : |
Remainder of title | the definitive guide to managing the message / |
Statement of responsibility, etc. | Steven Fink. |
264 #1 - PRODUCTION, PUBLICATION, DISTRIBUTION, MANUFACTURE, AND COPYRIGHT NOTICE | |
Place of production, publication, distribution, manufacture | New York, New York : |
Name of producer, publisher, distributor, manufacturer | McGraw-Hill Education, |
Date of production, publication, distribution, manufacture, or copyright notice | c2013 |
300 ## - PHYSICAL DESCRIPTION | |
Extent | xx, 314 pages ; |
Dimensions | 24 cm |
336 ## - CONTENT TYPE | |
Content type term | text |
337 ## - MEDIA TYPE | |
Media type term | unmediated |
338 ## - CARRIER TYPE | |
Carrier type term | volume |
504 ## - BIBLIOGRAPHY, ETC. NOTE | |
Bibliography, etc | Includes index |
505 ## - FORMATTED CONTENTS NOTE | |
Formatted contents note | Preface -- You can't make this stuff up -- Defining our terms -- What BP should have said -- Attitude adjustments -- Toyota : on a slippery crisis communications slope with no brakes -- Understanding your crisis -- Shaping your crisis communications message -- Spokespersons -- Social media and digital communications or, truth/lies at the speed of light -- Shakespeare was right : "The first thing we do, let's kill all the lawyers" -- Protecting your brand -- Telling the truth -- Say it ain't so, Joe! : the Penn State crisis -- Dealing with death : fatality communications -- Crisis communications primer -- The good, the bad, the news media or, juggling chain saws -- Senior management : your own worst enemy? -- Take your own pulse, or, what were they thinking? -- Internal crisis communications -- External crisis communications -- Reputation management and reservoirs of goodwill -- Issues management -- Crisis communications for publicly-traded companies -- Litigation, depositions and testimony -- How to break bad news -- The blame game -- Crisis-induced stress -- Making defensible decisions : crisis communications gold, decision-making under crisis-induced stress -- Apologies : Shakespeare : still right after all these years -- Crisis advertising : does it work? -- Crisis communications plans -- The failing of business schools -- Speed is of the essence. |
546 ## - LANGUAGE NOTE | |
Language note | English |
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
Topical term or geographic name as entry element | Crisis management. |
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
Topical term or geographic name as entry element | Public relations. |
942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
Source of classification or shelving scheme | Dewey Decimal Classification |
Koha item type | Reference |
998 ## - LOCAL CONTROL INFORMATION (RLIN) | |
Encoded by | ida[new] |
Date Encoded | 05/27/2021 |
Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Home library | Current library | Shelving location | Date acquired | Source of acquisition | Cost, normal purchase price | Accession number | Total Checkouts | Full call number | Barcode | Date last seen | Price effective from | Koha item type |
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Dewey Decimal Classification | College Library | College Library | Business Administration and Accountancy | 05/27/2021 | Amazon | 2434.00 | 96042 | 658.4056 F49 2013 | UC11-000002960 | 05/27/2021 | 05/27/2021 | Reference |