Human resources management for the hospitality industry / Mary L. Tanke.
Publisher: Albany, New York : Delmar Thomson Learning, c2001Edition: Second editionDescription: xv, 446 pages : illustrations ; 25 cmContent type:- text
- unmediated
- volume
- 082737321X [hardcover]
- 647.940683 T15 2001
Item type | Current library | Call number | Copy number | Status | Date due | Barcode | |
---|---|---|---|---|---|---|---|
Reference | College Library Hotel and Restaurant Management/Tourism | 647.940683 T15 2001 (Browse shelf(Opens below)) | c.1 | Available | 73781 | ||
Reference | Graduate School Library Annex | 647.940683 T15 2001 (Browse shelf(Opens below)) | Available | UC12-000002777 |
Browsing College Library shelves, Shelving location: Hotel and Restaurant Management/Tourism Close shelf browser (Hides shelf browser)
647.94068 T41h 2019 c.1 3G Handy guide : | 647.94068 T41h 2019 c.2 3G Handy guide : | 647.940682 C26 2000 c.1 Housekeeping management / | 647.940683 T15 2001 Human resources management for the hospitality industry / | 647.940688 Ab124 2014 Hospitality sales and marketing / | 647.940688 H197 2012 c.1 First class service 1 : | 647.940688 H197f 2012 c.1 First class service 2 : |
Includes bibliographical references and index.
Contents: Chapter one Introduction to Contemporary Human Resources Management -- Chapter two Human Resources Planning -- Chapter three Analysis of the Workplace -- Chapter four The Labor Market and Hospitality Recruitment -- Chapter five Selection, Hiring, and Placement -- Chapter six Hospitality Orientation and Training Programs -- Chapter seven Development Programs, Coaching, and Team Building -- Chapter eight Evaluating Performance and Employee Retention -- Chapter nine Discipline, Counseling, and Exiting the Organization -- Chapter ten Compensation -- Chapter eleven Benefits -- Chapter twelve Multiculturalism in the Hospitality Workplace -- Chapter thirteen Employee Assistance Programs -- Chapter fourteen Labor Relations in the Hospitality Industry -- Chapter fifteen Computer Applications in Human Resources Management -- Chapter sixteen The Next Chapter
English
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