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Human resources management for the hospitality industry / Mary L. Tanke.

By: Publisher: Albany, New York : Delmar Thomson Learning, c2001Edition: Second editionDescription: xv, 446 pages : illustrations ; 25 cmContent type:
  • text
Media type:
  • unmediated
Carrier type:
  • volume
ISBN:
  • 082737321X [hardcover]
Subject(s): DDC classification:
  • 647.940683 T15 2001
Contents:
Contents: Chapter one Introduction to Contemporary Human Resources Management -- Chapter two Human Resources Planning -- Chapter three Analysis of the Workplace -- Chapter four The Labor Market and Hospitality Recruitment -- Chapter five Selection, Hiring, and Placement -- Chapter six Hospitality Orientation and Training Programs -- Chapter seven Development Programs, Coaching, and Team Building -- Chapter eight Evaluating Performance and Employee Retention -- Chapter nine Discipline, Counseling, and Exiting the Organization -- Chapter ten Compensation -- Chapter eleven Benefits -- Chapter twelve Multiculturalism in the Hospitality Workplace -- Chapter thirteen Employee Assistance Programs -- Chapter fourteen Labor Relations in the Hospitality Industry -- Chapter fifteen Computer Applications in Human Resources Management -- Chapter sixteen The Next Chapter
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Holdings
Item type Current library Call number Copy number Status Date due Barcode
Reference Reference College Library Hotel and Restaurant Management/Tourism 647.940683 T15 2001 (Browse shelf(Opens below)) c.1 Available 73781
Reference Reference Graduate School Library Annex 647.940683 T15 2001 (Browse shelf(Opens below)) Available UC12-000002777
Browsing College Library shelves, Shelving location: Hotel and Restaurant Management/Tourism Close shelf browser (Hides shelf browser)
647.94068 T41h 2019 c.1 3G Handy guide : 647.94068 T41h 2019 c.2 3G Handy guide : 647.940682 C26 2000 c.1 Housekeeping management / 647.940683 T15 2001 Human resources management for the hospitality industry / 647.940688 Ab124 2014 Hospitality sales and marketing / 647.940688 H197 2012 c.1 First class service 1 : 647.940688 H197f 2012 c.1 First class service 2 :

Includes bibliographical references and index.

Contents: Chapter one Introduction to Contemporary Human Resources Management -- Chapter two Human Resources Planning -- Chapter three Analysis of the Workplace -- Chapter four The Labor Market and Hospitality Recruitment -- Chapter five Selection, Hiring, and Placement -- Chapter six Hospitality Orientation and Training Programs -- Chapter seven Development Programs, Coaching, and Team Building -- Chapter eight Evaluating Performance and Employee Retention -- Chapter nine Discipline, Counseling, and Exiting the Organization -- Chapter ten Compensation -- Chapter eleven Benefits -- Chapter twelve Multiculturalism in the Hospitality Workplace -- Chapter thirteen Employee Assistance Programs -- Chapter fourteen Labor Relations in the Hospitality Industry -- Chapter fifteen Computer Applications in Human Resources Management -- Chapter sixteen The Next Chapter

English

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