Front office : procedures, social skills, and management / Peter Abbott and Sue Lewry.

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Publisher: Oxford : Butterworth-Heinemann, c1999Edition: Second editionDescription: 211 pages : illustration ; 25 cmContent type:

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Contents: Part 1 Procedural Aspects -- Part 2 Dealing with People -- Part 3 Increasing Yield -- Part 4 Management Aspects.

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Holdings
Item type	Current library	Call number	Status	Date due	Barcode
Reference	College Library Hotel and Restaurant Management/Tourism	651.3 Ab2 1999 (Browse shelf(Opens below))	Available		74137

Includes index.

Contents: Part 1 Procedural Aspects -- Part 2 Dealing with People -- Part 3 Increasing Yield -- Part 4 Management Aspects.

English

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