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Retailing management / Michael Levy, Barton A. Weitz.

By: Contributor(s): Publisher: Boston : McGraw-Hill/Irwin, c2009Edition: Seventh editionDescription: xxxi, 702 pages : color illustrations ; 29 cmContent type:
  • text
Media type:
  • unmediated
Carrier type:
  • volume
ISBN:
  • 9780071284240
  • 0073381047
Subject(s): DDC classification:
  • 658.87 L57 2009
Online resources:
Contents:
Chapter one Introduction to the world of retailing -- Chapter two Types of retailers -- Chapter three Multichannel retailing -- Chapter four Customer buying behavior -- Chapter five Retail market strategy -- Chapter six Financial strategy -- Chapter seven Retail locations -- Chapter eight Retail site location -- Chapter nine Human resource management -- Chapter ten Information systems and supply chain management -- Chapter eleven Customer relationship management -- Chapter twelve Managing merchandise assortments -- Chapter thirteen Merchandise planning systems -- Chapter fourteen Buying merchandise -- Chapter fifteen Retail pricing -- Chapter sixteen Retail communication mix -- Chapter seventeen Managing the store -- Chapter eighteen Store layout, design, and visual merchandising -- Chapter nineteen Customer service
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Item type Current library Call number Status Date due Barcode
Reference Reference Graduate School Library Annex 658.87 L57 2009 (Browse shelf(Opens below)) Available UC12-000004754

Includes bibliographical references and index

Chapter one Introduction to the world of retailing -- Chapter two Types of retailers -- Chapter three Multichannel retailing -- Chapter four Customer buying behavior -- Chapter five Retail market strategy -- Chapter six Financial strategy -- Chapter seven Retail locations -- Chapter eight Retail site location -- Chapter nine Human resource management -- Chapter ten Information systems and supply chain management -- Chapter eleven Customer relationship management -- Chapter twelve Managing merchandise assortments -- Chapter thirteen Merchandise planning systems -- Chapter fourteen Buying merchandise -- Chapter fifteen Retail pricing -- Chapter sixteen Retail communication mix -- Chapter seventeen Managing the store -- Chapter eighteen Store layout, design, and visual merchandising -- Chapter nineteen Customer service

English

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