Retailing management / Michael Levy, Barton A. Weitz.
Publisher: Boston : McGraw-Hill/Irwin, c2009Edition: Seventh editionDescription: xxxi, 702 pages : color illustrations ; 29 cmContent type:- text
- unmediated
- volume
- 9780071284240
- 0073381047
- 658.87 L57 2009
Item type | Current library | Call number | Status | Date due | Barcode | |
---|---|---|---|---|---|---|
Reference | Graduate School Library Annex | 658.87 L57 2009 (Browse shelf(Opens below)) | Available | UC12-000004754 |
Includes bibliographical references and index
Chapter one Introduction to the world of retailing -- Chapter two Types of retailers -- Chapter three Multichannel retailing -- Chapter four Customer buying behavior -- Chapter five Retail market strategy -- Chapter six Financial strategy -- Chapter seven Retail locations -- Chapter eight Retail site location -- Chapter nine Human resource management -- Chapter ten Information systems and supply chain management -- Chapter eleven Customer relationship management -- Chapter twelve Managing merchandise assortments -- Chapter thirteen Merchandise planning systems -- Chapter fourteen Buying merchandise -- Chapter fifteen Retail pricing -- Chapter sixteen Retail communication mix -- Chapter seventeen Managing the store -- Chapter eighteen Store layout, design, and visual merchandising -- Chapter nineteen Customer service
English
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