Introduction to management / Stephen P. Robbins, Mary Coulter

Includes bibliographical references and index.

Chapter one An introduction to management and organizations -- Chapter two A look at management yesterday and today -- Chapter three Organizational culture ad environment: a look at the constraints -- Chapter four Fundamentals of managing in a global environment -- Chapter five On social responsibility and managerial ethics -- Chapter six Decision-making essence of the manager's job -- Chapter seven Understanding foundations of planning -- Chapter eight On strategic management -- Chapter nine A look at planning tools and techniques -- Chapter ten A look at organizational structure and design -- Chapter eleven On communication and information technology -- Chapter twelve On human resource management -- Chapter thirteen Fundamentals of managing change and innovation -- Chapter fourteen Understanding foundations of behavior -- Chapter fifteen An understanding of groups and teams -- Chapter sixteen On motivating employees -- Chapter seventeen Fundamentals of leadership -- Chapter eighteen Understanding foundations of control -- Chapter nineteen A look at operations and value chain management

English