First class service 2 : english for the tourism and hospitality industry / Stephen Hall, Troy Blappert; Adapted by Christopher J.O Brien

By: Contributor(s): Publisher: Andover : Cengage Learning c2011Description: 106 pages : illustratedContent type:
  • text
Media type:
  • unmediated
Carrier type:
  • volume
ISBN:
  • 9789814392761
Subject(s): DDC classification:
  • 647.940688 H197f 2012 c.1
Contents:
Contents: Unit 1 This is Janice speaking -- Unit 2 Where are you from? -- Unit 3 "Sorry" seems to be... -- Unit 4 Would you like to try that instead? -- Unit 5 They're both very nice rooms -- Unit 6 You''ll see a bank on the right -- Unit 7 I highly recommend it -- Unit 8 It comes with a choice of soup or a salad -- Unit 9 Sorry, all the window seats are taken -- Unit 10 First, enter your weight into the machine -- Unit 11 Could you say that again, please? -- Unit 12 Sorry for the inconvenience -- Unit 13 Hold the line, please -- Unit 14 This is a non smoking area -- Unit 15 Are you enjoying your meal? -- Unit 16 Cumulative review.
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Holdings
Item type Current library Call number Copy number Status Date due Barcode
Reference Reference College Library Hotel and Restaurant Management/Tourism 647.940688 H197f 2012 c.1 (Browse shelf(Opens below)) c.1 Available 95256
Reference Reference College Library Hotel and Restaurant Management/Tourism 647.940688 H197f 2012 c.2 (Browse shelf(Opens below)) c.2 Available 95257
Reference Reference Senior High School Library Reference 647.940688 H197f 2012 (Browse shelf(Opens below)) c.3 Available 01559SHS
Browsing College Library shelves, Shelving location: Hotel and Restaurant Management/Tourism Close shelf browser (Hides shelf browser)
647.940688 Ab124 2014 Hospitality sales and marketing / 647.940688 H197 2012 c.1 First class service 1 : 647.940688 H197f 2012 c.1 First class service 2 : 647.940688 H197f 2012 c.2 First class service 2 : 647.940688 M83 2002 c.1 Hospitality and travel marketing / 647.940688 M83 2002 c.2 Hospitality and travel marketing / 647.940688 W37 1996 c.1 Hospitality marketing /

Contents: Unit 1 This is Janice speaking -- Unit 2 Where are you from? -- Unit 3 "Sorry" seems to be... -- Unit 4 Would you like to try that instead? -- Unit 5 They're both very nice rooms -- Unit 6 You''ll see a bank on the right -- Unit 7 I highly recommend it -- Unit 8 It comes with a choice of soup or a salad -- Unit 9 Sorry, all the window seats are taken -- Unit 10 First, enter your weight into the machine -- Unit 11 Could you say that again, please? -- Unit 12 Sorry for the inconvenience -- Unit 13 Hold the line, please -- Unit 14 This is a non smoking area -- Unit 15 Are you enjoying your meal? -- Unit 16 Cumulative review.

English

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