Principles of operations management / Jay Heizer, Barry Render.

Original edition: Principles of operations management : building and managing world-class operations / Barry Render, Jay Heizer. c1995.

Includes bibliographical references and index.

Chapter one Operations and Productivity -- Chapter two Operations Strategy for Competitive Advantage -- Chapter three Operations in a Global Environment -- Chapter four Forecasting -- Chapter five Design of Goods and Services -- Chapter six Managing Quality -- Chapter seven Process Strategy and Capacity Planning -- Chapter eight Location Strategies -- Chapter nine Layout Strategy -- Chapter ten Human Resources and Job Design -- Chapter eleven Supply-Chain Management -- Chapter twelve Inventory Management -- Chapter thirteen Aggregate Planning -- Chapter fourteen Materual Requirements Planning (MRP) -- Chapter fifteen Short-Term Scheduling -- Chapter sixteen Project Management -- Chapter Seventeen Maintenance and Reliability

English

LC copy imperfect: CD-ROM wanting.