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Operations management : quality and competitiveness in a global environment / Roberta S. Russell, Bernard W. Taylor III.

By: Contributor(s): Publisher: Hoboken, NJ : John Wiley, c2006Edition: Fifth editionDescription: xxii, 808 pages : illustrations (chiefly colored) ; 29 cmContent type:
  • text
Media type:
  • unmediated
Carrier type:
  • volume
ISBN:
  • 0471692093 (cloth)
  • 9780471692096 (cloth)
Subject(s): DDC classification:
  • 658.5 R91 2006
Other classification:
  • 85.35
Online resources:
Contents:
Chapter one Operations and competitiveness -- Chapter two Operations strategy -- Chapter three Quality management -- Chapter four Statistical process control -- Chapter five Products and services -- Chapter six Processes, technology, and capacity -- Chapter seven Facilities -- Chapter eight Human resources -- Chapter nine Project management -- Chapter ten Supply chain management -- Chapter eleven Forecasting -- Chapter twelve Inventory management -- Chapter thirteen Aggregate planning -- Chapter fourteen Resource planning -- Chapter fifteen Lean production -- Chapter sixteen Scheduling -- Chapter seventeen Waiting line analysis for service improvement
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Item type Current library Call number Status Date due Barcode
Reference Reference Graduate School Library Reference 658.5 R91 2006 (Browse shelf(Opens below)) Available UC12-000004907

Includes bibliographical references and index.

Chapter one Operations and competitiveness -- Chapter two Operations strategy -- Chapter three Quality management -- Chapter four Statistical process control -- Chapter five Products and services -- Chapter six Processes, technology, and capacity -- Chapter seven Facilities -- Chapter eight Human resources -- Chapter nine Project management -- Chapter ten Supply chain management -- Chapter eleven Forecasting -- Chapter twelve Inventory management -- Chapter thirteen Aggregate planning -- Chapter fourteen Resource planning -- Chapter fifteen Lean production -- Chapter sixteen Scheduling -- Chapter seventeen Waiting line analysis for service improvement

English

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