TY - BOOK AU - Comstock, Thomas W. TI - Modern supervision SN - 0827324960 U1 - Ref. 658.302 C73 1987 PY - 1987/// CY - [Albany, NY] PB - Delmar Publishers KW - Supervision of employees KW - Personnel management N1 - Chapter 1 The Job Called Supervision -- Chapter 2 What a Supervisor Does -- Chapter 3 The Changing Nature of the Nation and Its People -- Chapter 4 People as Individuals -- Chapter 5 Informal Work Groups -- Chapter 6 Motivation -- Chapter 7 Leadership -- Chapter 8 The Communication Process -- Chapter 9 Important Ideas about Communicating -- Chapter 10 Communication Problems -- Chapter 11 Listening -- Chapter 12 Planning and Control -- Chapter 13 Organization -- Chapter 14 Decision Making -- Chapter 15 Selection and Orientation of Employees -- Chapter 16 Evaluating Employee Performance -- Chapter 17 Training -- Chapter 18 Direction, Discipline, and Reward -- Chapter 19 Employee health and Safety -- Chapter 20 Labor Unions and the Supervisor -- Chapter 21 Dealing with Complaints and Grievances -- Chapter 22 Job Analysis -- Chapter 23 Work Scheduling -- Chapter 24 Improving Productivity -- Chapter 25 Quality and the Supervisor -- Chapter 26 Supervision in a High-Technology World -- Chapter 27 Managing Time -- Chapter 28 Supervising Special Groups ER -