TY  - BOOK
AU  - Negi, Jagmohan
AU  - M.J.m Gaurav
AU  - Ritushka
AU  - Suniti
TI  - hospitality reception and front office: procedures and system 
SN  - 8121939925 [Paperback]
U1  - 647.94068 H828n 2013 
PY  - 2013///
CY  - New Delhi
PB  - S. Chand & Company
KW  - Hotel management
N1  - Contents: Section-I Concepts, Procedure, Skills & Techniques-- Section-II Conversational Skills: Some English, French, German and Hindi Communicational skills
ER  -