Organizational Commitment of Employees in a Higher Education Institution / Winnie Marie T. Poliquit

A dissertation presented to the Faculty of the Graduate School of University of Cebu; In partial fulfillment of the requirements for the Degree Doctor of Business Administration

Organizational commitment in the higher education setting pertains to the inclination of the teaching and non-teaching employees to work beyond their designated job function to be able to attain the aims and aspirations of the organization. This study determines the organizational commitment of employees in a higher education institution. The results of the study served as basis for devising an employee development plan.
This study utilized the descriptive-correlational research design with the use of a researcher-designed questionnaire to gather data on the profile of the respondents and the extent of their organizational commitment.
This study was conducted at the well-known higher educational institution (HEI) in Cebu. The respondents were the fifty (50) teachers, and ninety-eight (98) non-teaching staff. These respondents were advised to answer in a researcher-made questionnaire. The gathered data were analyzed using frequency, simple percentage, weighted mean, Chi-square Test of Independence, and ANOVA Analysis.
The findings revealed that for the teaching personnel, there were more teachers who were within the age bracket of 21-29 years old, master’s degree graduate and had been teaching for 1-3 years. Further, majority of them were unranked and are female. For the non-teaching respondents, there were more respondents who belonged to the age bracket of 21-29 years old and had been connected with the university for 1-3 years. Moreover, majority of them were female employees, college graduate and were holding staff position. On the level of organizational commitment, the findings showed that the teaching employees and the non-teaching employees manifested commitment in terms of affective, continuance, normative and general commitment. Generally, the employees of the higher educational institution, were committed in many instances only.
There is no significant relationship between the teaching employees’ age, gender, rank and length of service. Further, there is no significant relationship between their educational attainment and perception pertaining to continuance, normative and general commitment. However, there is a significant relationship between the teaching employees’ educational attainment and their point of view on their affective commitment towards the organization; there is a significant difference on the perceived level of organizational commitment of the non-teaching staff in the context of affective commitment, continuance, normative and general commitment.
It is concluded that the employees of the higher educational institution do not manifest high or ideal level of commitment either towards their assigned job or the organization in general. The manifestation of an average level of positive and desirable behavior towards staying and doing beyond the call of duty in attributed to the absence or unsatisfactory extrinsic and intrinsic rewards afforded by the higher educational institution towards their teaching and non-teaching human capital.
The proposed employee development plan shall be adopted by the administrators, departments heads and deans of the higher education institution to boost the manifestation of the organizational commitment among all employees of academic institutions.
Keywords: human behavior, commitment, affective, normative, continuance, predictive-relational, Cebu City, Philippines.

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