Customer satisfaction on service robots in a fast food restaurant in Cebu

Title: Customer satisfaction on service robots in a fast food restaurant in Cebu
Author(s): Abejar, Jane Harra Marie C.; Ibanez, Kimberly F.; Ibona, Cristine Cybelle D.; Rama, Jiesa R.; Rodriguez, Queenie Ann L.
Call Number: T Ab33 2023
Abstract: How consumers feel about the goods or services they receive from a company is known as customer satisfaction. It depended on how well the company had met their requirements, wants and expectations and how happy they were with the overall experience. A satisfied customer was likelier to stick with the company and refer others to it .
Subject: Customer; Customer Satisfaction; Restaurants
Course: Bachelor of Science in Hospitality Management
Number of Pages: iv, 64 pages
Publications: Cebu City, Philippines: University of Cebu, 2023
Branch Library: College / Main Library
Shelving Location: 4th Floor